I recently took my car to the Blacktown Service Centre to investigate a noise that had developed. The team diagnosed the issue immediately and provided a quote based on an estimated four hours of labour.
When I booked the vehicle in for repairs, I was pleasantly surprised by their honesty and integrity. The job ended up taking less time than expected, and rather than charging the full quoted amount, they only charged me for the two hours actually spent on the repair.
Fred and Alex were extremely professional, courteous, and a pleasure to deal with throughout the entire process. As an added bonus, I was even offered a lift to my workplace after dropping the car off.
It’s refreshing to find a service department that values transparency and customer service. Highly recommended, and I wouldn’t hesitate to return in the future.